Ken's Brain Drain
Wednesday, November 14, 2001
 
I get into work Tuesday morning, do some routine maintenance on our Internet gateway, and BAM, the damn thing gets hosed. Email - down, FTP - down, Internet surfing - works, but flakey. In addition, I can't get to any of the Administration screens that I would normally use to diagnose and fix such problems.

I call the dreaded tech support. On hold for 1/2 hour, only to find that we don't have a service contract. They transfer me to sales, where I take care of that, and I am told I need to call service back to get back in the queue. grrrrrr!

Call service back and wait on hold for 1 hour and 55 minutes! I kid you not. I finally get some dope who won't try to fix my problem, but just wants to send me a whole new box. That means we will be down for 1 1/2 days.

Next morning box comes in, busy configuring it, somethin' stinks like hell. Of all things, in the middle of this crisis our god-damn toilet is overflowing. Turns out the sump pump that pumps sewage for about three buildings in this hell hole busted, and shit water is spewing out all over our production floor. Its stinks like shit throughout the building, and I am trying to get our Internet up and running so our company can function.

I'm not done yet. I finally configure this Internet gateway, my LAN and WAN connections look fine, diagnostics pass the test, so I try to restore from a backup to save re-entering all the user settings and special services (yeah! I acutally back the thing up every week). Only, the restore does not work. I try it three times to no avail. Finally, I hack into the backup file, and find its all screwed up. Guess things have been screwed up for a while, cause I have to go back to a backup of 3 weeks ago in order to find a good one. Still, that is alot better than having no backup at all.

What a lousy couple of days I've had... and I am in a depressed mood to begin with.
 
Comments: Post a Comment



Links to this post:

Create a Link



<< Home
Thoughts that flow through an ethernet cable connecting my brain to the World Wide Web.

My Photo
Name: Ken Laster
Location: Connecticut, United States


Links
Archives
February 2001 / March 2001 / April 2001 / May 2001 / June 2001 / July 2001 / August 2001 / September 2001 / October 2001 / November 2001 / December 2001 / January 2002 / February 2002 / March 2002 / April 2002 / May 2002 / June 2002 / July 2002 / August 2002 / September 2002 / October 2002 / November 2002 / December 2002 / January 2003 / February 2003 / March 2003 / April 2003 / May 2003 / June 2003 / July 2003 / August 2003 / September 2003 / October 2003 / November 2003 / December 2003 / January 2004 / February 2004 / March 2004 / April 2004 / May 2004 / June 2004 / July 2004 / August 2004 / September 2004 / October 2004 / November 2004 / December 2004 / January 2005 / February 2005 / March 2005 / April 2005 / May 2005 / June 2005 / July 2005 / August 2005 / September 2005 / November 2005 / December 2005 / January 2006 / February 2006 / March 2006 / July 2006 / August 2006 / September 2006 / October 2006 / November 2006 / December 2006 / January 2007 / February 2007 / March 2007 / June 2007 / July 2007 / September 2007 / December 2007 / January 2008 / February 2008 / April 2008 / May 2008 / June 2008 / July 2008 /


Powered by Blogger

Subscribe to
Posts [Atom]